Start from where you are
I received a complaint.
Before answering anything, read what arrived: what it is, which court sent it, and which dates it states.
Check first
Identify the paper, the court and the case marking on the first page
How can one tell whether small claims, conciliation, and settlement refer to the same procedure?Copy every date exactly as written, without calculating
By what notice and service is the date of a hearing date confirmed again?Check whether you may handle this step yourself
What determines whether a person conducts the litigation directly and whether another person may conduct it on that person's behalf?Separate what they claim from what you hold
Where does the gap between the claim and the supporting material surface?
Roles on it
Standing role
Matter organiser
Holds the whole case together and keeps the next actions and open questions in one list.
ProducesCase summary · timeline · today’s three tasks
Standing role
Jurisdiction desk
Finds official guidance on forms, filing, service and hearing preparation for the court and procedure concerned, and records its sources.
ProducesPre-filing checklist · court notes
Formats to practise with
In preparation- Summary of the paper received
- Dates to confirm
- How a written answer is usually built
Outputs are in preparation. The questions can be read now.